All time helpful staff
I recently had some issues with my account. I called the 1-800 number and the person I spoke to there was incredible and an actual human being. I was then advised to call the branch where I opened my account. The woman I spoke with was the rudest person I’ve talked to dealing with customers and was practically barking at me. She refused to help with over draft fees after we thought our mortgage auto pay was shut off. Unlike the person on the 1-800 number who issued as many back as allowed. When she barked at me that basically none of this was the banks problem. I said ok thank you and she stated hmm mm and hung up. I’m a U.S. Veteran. Things happen to people. I will be leaving U.S. Bank and banking elsewhere. And advising any military friends to do so as well. Worst person I’ve ever dealt with. Has no right dealing with customers.
Always friendly and helpful! Best in the 'Boro!
Shocked by recent customer service. Garbage attitude.
Not sure who I spoke to. Female who did not identify herself. I would assume is the branch manager. I will never try to bank here again. Apparently this branch doesnt care about their people or their business.
U S Bank Branch is a US Bank based in Murfreesboro, Tennessee. U S Bank Branch is located at 2504 Old Fort Pkwy, Murfreesboro, TN 37128, USA.
Please contact with U S Bank Branch using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find U S Bank Branch opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Bank in Murfreesboro