The staff were friendly and welcoming as was the location. Very quick to get things done and make you feel comfortable. I'm not sure my billing was right through my insurance but they say they are going to double check now that they have the right information and refund if needed. Insurance said if I signed the treatment form already they don't have to refund i really hope that's not the case since it was my first visit.
Everything was good overall. The staff were nice and very professional. They were upfront about costs and what to expect before the appointment. They’re affordable if you do not have insurance and just need a cleaning (my insurance was not accepted, and i did not know that until they called me). The only issue i had was the wait. I set my appointment for 10:15am. I arrived at 10am (they asked for new patients to be there at least 15minutes prior to your appointment). I was not seen until 12:20pm the lady doing my X-rays was rushing through. I was concerned they were not going to come out well because she was rushing so much. I then had to wait another 15-20 after X-rays to see a doctor who was only in there for about 20 minutes. I did not leave until 1:30pm. If they were overbooked for the days I would have rather just rescheduled
Do prepare... your first visit will be long though.
Dr Pak is amazing. She is gentle and through and made me feel very comfortable. I love her! Only dentist I will be going to from now on! First time in my life I am actually looking forward to going to the dentist!
Great place to go!! If u don't have insurance, they got you!! Even open on Saturdays!! They did an AWESOME job on my teeth
They were so attentive and ready to help me feel better and healthy. Definitely will see them again. Extremely friendly staff and special thanks to Dr. Pack for going out of her way to ensure I was taken care of. She also called next morning to see if I was doing well. Great follow up.
Aspen Dental is a US Dentist based in Murfreesboro, Tennessee. Aspen Dental is located at 2711 Medical Center Pkwy, Murfreesboro, TN 37129, USA.
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