I am a wounded vet and was repairing my flag pole. When this great company found out that I was going to be needing a crane to help repair the pole they generously loaned the machine free of charge. I highly recommend this company to any and all people. And i am very thankful to them.
Will never recommend this place. The lady at the front is rude and impersonable. No more business for these guys
"Wait, do you know anyone who may have one for rent in the area?"
"No! Thank you!" And goes to hang up the phone...
I picked up some lawn care and garden items yesterday. A much better experience than the big box stores. I was greeted as I walked in, someone asked me if I needed help with anything. I easily found what I needed. Parking is close which is much different than the big box stores and you can talk with someone who knows about hardware items. I recommend Farrer Bros Hardware if you are in the Murfreesboro area.
I just called asking for information on renting a piece of equipment. I was actually sent to them by another local rental service and they were extremely nice. But I was transferred to the rental desk here and got a rude woman. "I'm looking to rent a spray rig and I was wondering if you had any for rent"
"No" then she hangs up on me. Worst I have ever been treated on the phone by any customer service person. Really a shame considering the company I called before them was extremely nice and even recommended them without me asking when they didn't have what I was looking for. I will never use them for anything now, which is a shame considering how often I need equipment.
The service at this location is awful. Each time I've been in there I wait in line for an exceptionally long time to rent. The new staff are kind but don't handle the rentals. Each time I've called to speak with a representative in the rentals department I've had rude interactions that have left me feeling unwanted as a customer. They have fine equipment but seem as if they have no desire to rent it. The picture below was when I hung up while waiting to get a quote on a rental. Thanks but I think I'll take my business elsewhere.
Farrer Bros Hardware And Rental Service is a US Hardware Store based in Murfreesboro, Tennessee. Farrer Bros Hardware And Rental Service is located at 1209 NW Broad St, Murfreesboro, TN 37129, USA.
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