Overall excellent staff and knowledgeable doctors. Only complaint is this is a smoke free campus. Stay strong Trust Point. Appreciate your help
I would not recommend committing oneself to the inpatient program at this place. Doctors and social workers-who have direct control over your treatment and discharge- are hardly ever seen or able to be talked to by patient. And when you do get to see them, they are very shady and sketchy about telling you exactly what's going on from their end with your treatment. if you've never been in this type of hospital, then you would have no idea what to ask them, and therefore, would have no idea when you might get discharged or how much the stay-voluntary or involuntary-is going to cost you. my inpatient stay here was involuntary, and though none of the staff treated me poorly, i felt and still feel VERY DAMAGED from this inpatient experience. More depressed, more anxious, and completely lacking trust in doctors.
My father was a patient at this facility. After only a few days he became severely dehydrated and had to be sent to the hospital. Apparently this is a known issue as they have signs reminding staff to keep patients hydrated. Additionally we were told they have a hydration program in place to make sure patients are given fluids every two hours. This makes me wonder where the breakdown occurred. During another visit my father had a Do Not Resuscitate band on his wrist against both his wishes and his doctor's directive. When we asked about this the charge nurse stated that another patient must have put it on him. It was on so tight we could not remove it so it had to be cut off -- simply not possible to be slid on or off by another patient! During his entire stay he was heavily (over) medicated and in a "zombie-like" condition. He ended up staying there for over 4 weeks and was worse off when he left than when he arrived. Like all medical facilities you have some absolutely wonderful staff members that truly care and those that do the minimum requirements of their job. The social worker and several staff members unfortunately fell into the lesser category. I would strongly recommend AGAINST this facility for any elderly family member.
I would not recommend this facility for older adult psychiatric care. From what we experienced, the older adults are "herded" into one room with a television and watched by a nurse. I was expecting my mom to have intensive one-on-one therapy, but she says that never happened. I explained that she had severe social anxiety and would not benefit from being in a room full of strangers, but they said she couldn't stay in her room. She wasn't placed on any different meds than what she went in with, except that they shot her up with a strong sedative that rendered her unconscious for a day and a half. I had to point out that if someone slept for that long they would be dehydrated, and only at my request was she hooked up to an IV. I was never contacted by her doctor to discuss a care plan, only by a social worker. I had to routinely remind the nurses to put mom's glasses on her, and mom said she never had her glasses on the whole time she was there. They even lost her glasses and a few of her outfits and we never got them back. She came out worse than she went in. It seemed like they just kept her until her Medicare days were up and then discharged her. I hope others have had better experiences.
Almost all the staff and doctors are wonderful. I think they do a good job considering all the other stuff they have to do. I would highly recommend this place to anyone. Kudos to Dr P and nurses Chris and Chris and I forgot some other names but they are my heroes
Trustpoint Hospital is a US Physiotherapist based in Murfreesboro, Tennessee. Trustpoint Hospital is located at 1009 N Thompson Ln, Murfreesboro, TN 37129, USA.
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