We had our company Christmas party at Sam’s last night and it was amazing! Management was so accommodating during an extremely busy Friday night! The service was fantastic, never waiting more than a few minutes before having a waiter taking care of all our needs! The food and alcohol was reasonably priced and tasted great!! The atmosphere was exactly what we were looking for!!! Thank you for making our party a success!!!
***As an update, they took this complaint very serious and addressed this issue with the workers and with me. The GM and Marketing team made sure that I was spoken to. They validated my experience and have offered to make this right. At this time, I will be willing to go back and try them out again. Thanks for making sure that this was handled appropriately.****
My brother lives in the Boro so whenever I'm down from Nashville to house sit for him this is the only place I come to and love the bartenders and staff they are all very professional and as a regular at the Belle Meade Sam's place and having known Al and Sam for a number of years they are great in there field and really know what they're doing my hat's off to the both of them
This was our first time to Sam's and we were very happy with the food. This is a true Sports Bar lots of televisions, Sports, Friends talking loud. This is a very excited atmosphere but that's what you expect in a sports bar. The ribs are "Amazing" but I think I'll try the pizza next time only because it looked just as amazing.
I have been coming to Sam's for years now and I got the best service out of the many years last Sunday from Abbie. I came in already having a bad day and she turned my mood right around. From now on I will be asking for her. The food is great and I love the atmosphere of this place. This will continue to be my go to place!
I was just humiliated in this restaurant. The waitress brought a cup with a hole in the bottom. That's okay, because holes can happen in plastic cup. However, it leaked all over the table. I held it off the edge of the table to prevent the leaking, still it's okay because this stuff happens. The waitress came over after half the cup drained out. She took the cup and got a new glass and a stained cold soaking wet rag. When she came back, she put the wet rag in my lap. SOAKING COLD WET RAG COMPLETELY IN MY LAP. She then picked it up, and went to wipe the soda up. She PUSHED all the soda from the table on to my lap! It was at the end of the table, not near me, but she pushed back into my lap, right off the edge of the table. She smiled as she said "Sorry." I asked her why she would wipe it all in my lap and she said, "I said I was sorry", still smiling. I couldn't believe it. I asked for a manager, told him what happened and he asked some questions and acted like it wasn't a big deal that I had a nasty stained cold wet rag soaked through my pants and the liquid from the table pushed on to my lap. He said, "I just don't know why that happened, that's not one of our standards". I started to cry and told him I was leaving. I can't believe he didn't even offer an apology, or make an offer to coach the waitress or even made an offer to have a waitress help us get a to go order started. I won't be visiting this restaurant again as there are to many places with good customer service skills in the area!
Sam S Sports Grill is a US Bar based in Murfreesboro, Tennessee. Sam S Sports Grill is located at 1720 Old Fort Pkwy, Murfreesboro, TN 37129, USA.
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