Dirty, bad wi-fi, unfriendly staff. Gave Broad St location a chance after Church St. closed. Terrible decision. 3 weeks since I decided to leave and still can't get month to month membership cancelled. Just a bad business. Shocked it's still open.
This place should be reported to the Better Business Bureau for its horrible conduct as a business. The gym is old, cramped, and smells disgusting (like mold)! The gym staff is unorganized and will find any way to take your money. I cancelled a membership nearly nine months ago and they continued to charge my account and would not refund their bogus charges. The blonde female at the front desk is beyond rude to the customers!! She will great them with a standard, cold, rehearsed greeting, and if they don't acknowledge her, I personally witnessed her make several sarcastic comments under her breath!! AVOID THIS GYM AT ALL COSTS!! There is an obvious reason they've had to close their other location as well as why they have received such poor reviews!!
To everyone else this has happened to: contact the Better Business Bureau, the Tennessee Attorney General, and the Federal Trade Commission. Consumers have rights against deceitful business practices like this.
Gold's Gym offers $30/month with no contract.
BELONGED FOR 8 YEARS, NOT A BAD PLACE AS LONG AS YOU NEVER WANT TO QUIT PAYING THEM MONEY. HURT MY BACK, CAN'T EXCERCISE. I'VE BEEN TO OLYMPUS, 5 TIMES TO QUIT MY MEMBERSHIP, EACH TIME THEY TOOK MY PHONE NUMBER, AND SAID THEY WOULD GIVE IT TO SEAN. ITS BEEN 7 WEEKS AND NO CALL. WENT TO BANK TO CANCEL WITHDRAW FROM ACCOUNT, FOR THOSE OF YOU WHO WISH TO LEAVE THIS AT LEAST STOPS THE BLEEDING. WAITING FOR THEM TO TAKE ME TO COURT FOR NOT RECEIVING MY MONEY. THEN I CAN SHOW MY VIDEOS OF GOING IN AND OUT AND TALKING WITH POOR YOUNG GUYS AT DESK WHO CATCH THE BS FROM US PISSED OFF MEMBERS. MY RECOMENDATION, JOIN A MONTHLY PAYMENT FACILITY, NOT A LIFE MEMBERSHIP THEY WON'T LET YOU OUT OF.
Joined Broad st location not knowing the Church st location closed. The staff member told me about Broad st renovations. Asked him if Church st was getting any renovations. He replied "No." Nothing said about it being closed. I told him I was moving, but I work near the (closed) Church st location so that'd be convenient no matter where I move. At the time I joined, I lived closer to Broad st gym. Now I live in another county. Had I known it was closed, I wouldn't have joined. Now I have to pay $100 cancellation fee.
EDIT: They did not respond to my Better Business Bureau request for mediation/conflict resolution after the BBB attempted to reach them 3 times within a month.
EDIT2: The owner finally reached out after I contacted the AG. We did not reach resolution and I am still paying out the rest of my contract(s).
They closed the location on Church St with NO NOTICE and tell me they won't cancel the membership because I still live within 25 miles of one of their locations. They closed the location, I didn't move!
Olympus Athletic Club Spa is a US Gym based in Murfreesboro, Tennessee. Olympus Athletic Club Spa is located at 810 NW Broad St #206, Murfreesboro, TN 37129, USA.
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