I went to show the owner that I was wanting my shirts that I picked up redone. Due to the fact that there were wrinkles in the back of my shirts that were unsatisfactory. He had an attitude with strong facial expressions because I brought my shirts back to him. I had asked him if he could fix it for me since I know from taking them to a previous cleaner it could be done. Maybe his business is so good that he feels he can treat people however he wants to...unkind, rude, unapologetic and could absolutely care less. BUT with a good few word of mouth to some people he doesn't realize he could lose business. All I asked him to do was to straighten out some wrinkles on the shirts that they hard pressed in the shirts. Terry acted like why are you making a issue with this. Well one reason is because I didn't pay you to put wrinkles in my shirt, I paid you to clean and press my shirts wrinkle free.
This business changed ownership since these previous reviews were posted. It is now owned by a very professional dedicated family who do an excellent job....consistently. They take such care with each order. I was so pleased to see how much care they took with a very special silk blouse. It was returned to me in better condition than when I purchased it. Please give this cleaners your consideration. You won't be disappointed.
They were wonderful. They went out of their way to take care of a problem. Great service, great attitude.
When the business was sold to the existing family owners, the quality and service soared. Excellent dry cleaners.
Having had horrible service from another local cleaner in the past, it is a breath of fresh air to have such fantastic service and quality cleaning from the nice folks at Big B on Memorial. I take clothes to them every week. Always ready on time, always excellent quality!!
Stay away from this business, NO CUSTOMER SERVICE AT ALL!!
Big B Cleaners is a US Laundry based in Murfreesboro, Tennessee. Big B Cleaners is located at 1871 Memorial Blvd, Murfreesboro, TN 37129, USA.
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