Our hot water heater busted and started spraying water late in the evening. Hiller is 24 hour and they sent Justin out right away. He did a great job stopping the problem and getting the part we needed first thing in the morning. He even fixed it rather than pushing a whole new water heater - gave us the option and a quote so we could make an informed decision. Justin did a great job with a lot of hustle.
I had some stopped up drains. An emergency. They came out in the same day to take care of my tenants. Very professional and I will always use The happy face.
Hey, Happy Halloween everyone! All 3 Hiller departments came out today and were SUPER nice. They are really informative and not pushy as far as sales. They also arrived promptly
Josh was Awesome! Super friendly and resolved all my issues in no time. He even taught me about some of the issues I have been seeing with my plumbing. Working around my schedule was incredibly easy and the team had several options for availability. Will definitely use again.
Hiller’s service was friendly and effective. I called in the morning asking someone to come and they had someone there by the afternoon. He listened nicely to my problems and explanation of our layout. He quickly got to work addressing the issues. We need our step system unclogged and a sink issue to be diagnosed. The Hiller staff member encouraged us to get a product to use in the future to help keep our system from clogging, which we bought. Pricing was a little confusing for a moment, but we were satisfied with the plan we ended up with. The only small part of the experience I was uncomfortable with (customer service related, not the actual repair work) was the pressure to write a google review right on the spot, while the staff member was there. He sent me a link to do it that didn’t arrive, but I was actually glad. I think it’s more appropriate to give the person time to see that the work done was effective and not be over there shoulder while they write their review. So far, our system is working as normal again! This was our second time using Hiller and we will again if we have more needs in the future.
Hiller Plumbing Heating Cooling Electrical is a US Plumber based in Murfreesboro, Tennessee. Hiller Plumbing Heating Cooling Electrical is located at 241 S Southpointe Ct, Murfreesboro, TN 37129, USA.
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