Keep up the great work and know you will always have my business with the service you are currently delivering. I would highly recommend the use of Fessler Construction. SHOUT out to my man Tony – you’ve SAVED ME many times on projects that could of turned into a large repair and price tag!
Fesslers replaced our old roof and did a great job. They were courteous, professional and punctual. John Haley was especially professional and very courteous at the same time. I would reccomend Fesslers Home Improvements to my friends and family. Great Job!
**update: the response from owner is very inaccurate. I have verified with my neighbors (2 different homes) that they are very dissatisfied with the repairs. There were indeed billing errors that I brought up in our last meeting with John. For example, we were charged $250 for plumbing to replace the vinyl box around the faucet. After pointing out the uncompleted repairs, John agreed that the work was not performed but still billed half of the $250 since they had to work around it. The vinyl still has not been replaced around the said faucet or tiny window either. No, your crew did not have to work around electric services. We only have the tiny window and faucet to work around on that side. You are clearly looking at the wrong house documents. I spoke with our insurance agent who advised that asking for the money before the work is completed and not performing all work is contractor fraud.
Excellent professionals you can always count on! I’ve been using Fessler for a little over 2 years now. They are an outstanding go-to home improvement company that I can always count on for any of my needs around the house. From painting, garbage disposal repairs, door installs, bath tub replacement, etc. Thank you team!
I do not recommend this company....especially for insurance claim repairs. They seemed great in the beginning! After a storm went through our area, they left a card in our door for storm damage repairs. We filed our insurance claim and then contacted Fessler. We approved Fesslers estimate. They asked for the money up front because of overhead. Being first time homeowners, we gave them the insurance checks not knowing that we were not supposed to per the direction of our insurance company. They repaired the roof and then loss all communication with us. We are still picking up nails out of our yard from roofing repairs. We have picked up handfuls of nails and we have dogs. Then, come to find out, we believe they billed the insurance company for repairs not completed and repairs that we did not approve. Our insurance overpaid by $1600+ according to my calculations. The deductible John said not to worry about was put in as an expense leaving us with owing over $1000. I wrote John a check to get him to leave us alone and to end the business relationship. Start to finish the entire process took close to 3 months. Now our painted roof pipes are peeling and it's been less than 3 months. John was just very uncomfortable to work with. He seemed to only communicate with us when they wanted to collect money. We felt left out of this process. There were several times I called the insurance company to see what was going on with our repairs. I used Rosa to make contact with John. However, his communication did improve after we would receive an additional insurance check. We should have never paid the amount we did and the insurance company should have been sent their refund if my calculations were correct.
John walked us through the process from start to finish. The team did a great job, and we could not be happier!
Two other homes in our area also chose Fessler and had issues just like this while dealing with John. Our neighbor next to us even refused to deal with him any longer. They never had to pay any out of pocket, according to them.
Wow… just wow! I don’t think 5 stars can really live up the hype I receive from this team!
Had our roof replaced by fessler, due to storm damage. We could not be more happy with the process from start to finish. Everything from the professionalism, cleaning the yard up after the work was done, and even color matching the vent pipes and electrical fixture on the roof to match the shingle. Nice touch. Thank you so much for taking care of us. What a great company!!!
Fessler Home Improvement And Construction Llc is a US General Contractor based in Murfreesboro, Tennessee. Fessler Home Improvement And Construction Llc is located at 875 W College St, Murfreesboro, TN 37129, USA.
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