I am a frequent visitor for vehicle maintenance. They always take good care of me and my car. If you purchase tires, they rotate and balance them for free. If there is ever anything wrong with your tire and they cannot fix it, they prorate for a replacement. They have free Coffee too! Always very knowledgable and friendly.
I'm a really chill person and I don't really leave a lot of reviews because I usually don't really care honestly, but this place was so bad I feel compelled to warn everyone.
If you need fair and honest mechanics to do quality work on your vehicles, Gateway is the place to go.
TLDR; payed double and waited triple what I would have somewhere else. They completely screwed me and acted like it was nothing.
I am not sure if it was from me being a frequent customer or just general goodness but they did this inspection for gratis vs. the typical $59+ mechanic's fee. These are good guys in book.
Dale and the whole crew there at Gateway Tire are fair and straight. They are not always the cheapest for a particular service but they do quality work and they stand by it.
Highly Recommended: Moving to a new place and finding trustworthy car care is like finding a new doctor. It's hard to find folks good at their job with trustworthy intentions. Gateway has come through three times for me at least once at each location. Their staff is professional and pleasant. There team is fast and concise. If I could take their services with me for the rest of my life I would.
Discount tire is ALWAYS busy, and I've never spent more than an hour, hour and a half there. This place had one other customer on site, and it took THREE AND A HALF HOURS to change tires. I was quoted a price for the tires, and then they added a jacked up alignment free which was double what I would have paid anywhere else, and I'm told by other mechanics now that an alignment isn't a must on new tires unless the car was pulling (and it wasn't). They told me they put window washer fluid...I turn it on, and instead of spraying my windshield, I see a leak from the hood. Open the hood to see it sprayed up on the hood. I don't even know how they messed that up.
Fantastic work completed on a tire repair (I somehow managed to puncture a tire by running over a screw)! Incredibly kind and professional workers/management. They were able to start and finish the job during my lunch break on short notice. 10/10 would recommend
Will never return and will warn other's to avoid.
For my most recent experience, I went in for what I suspected to be squeaking brakes. Gateway was packed on this day but Dale worked me in to do a quick check of the brakes. The squeaking was not the brakes and not something else more dire (weren't really able to easily determine from where the sound was stemming).
Gateway Tire Service Center is a US Car Repair based in Murfreesboro, Tennessee. Gateway Tire Service Center is located at 2590 S Church St, Murfreesboro, TN 37127, USA.
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