I had trouble with my MAC book laptop and decided to take it to the gentlemen at Compu-Rocks. My twins poured water on it so I told my wife to turn off the laptop and let it dry for 24 hours. Well that worked for like two days then the sound and the keys went out. When i told the gentlemen what was going on with my system they told me that i should have brought it to them immediately. They even gave me a loner laptop to use while they were working on my MAC. They were up front with me about the cost if i had to change the mother board, They told me it would be a 50/50 chance that they could save it without me having to replace the motherboard. Well I am thankful that they were able to save it. I was more than happy with the cost that I had to pay for them fixing my laptop.
And I got fleas from the cats all over the place. (Place smells of cat pee.)
Did a bad replacement on my phone . Button jiggles, screen obviously been used, and whenever I call, the sensor bar on the top won't activate and will keep my screen responsive and let it click random buttons during a call. And also had to wait a lengthy amount of time for a replacement chip. Not a place I would recommend.
So, on the second occasion I called, I asked for the "Home Service" they offer. They were sullen & resentful. They were openly hostile.
I feel some of these reviews are fake. I went here years ago and was taken for a 9 month ride. Go somewhere else that doesn't respond to a Google review with a long flaming rant.
Also publishing private stuff that you did for customers on the Internet as a response is unprofessional. Take your lumps and improve, don't be a turd.
Poor customer service. I was treated very rudely on my first visit.
I came in to get my screen replaced on my iPhone 6. I was told by one of the workers it would be $59 to fix then came back the next day to get told it is $79 to fix. The employee did not believe I was quoted $59 and seemed unbothered and unphased about the situation. Terrible service.
And will most definitely use their service in the future.
These people are computer savvy, but not Human Liveware Compatible, if you know what I mean.
Also be wary of reviews that only have one review in their profile, I understand bad reviews only having one, but only one? I'm sensing some b.s. so I decided to leave a one star.
Compu Rocks is a US Electronics Store based in Murfreesboro, Tennessee. Compu Rocks is located at 1202 SE Broad St, Murfreesboro, TN 37130, USA.
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