Overall level of satisfaction: excellent, could not be more pleased.
This was a major project involving architectural design, demolition, renovation, remodel, and new build.
I had an excellent experience with RSU Contractors a short time ago. Mark Williams was prompt, trustworthy and very fairly priced. Whenever we have a project that needs a professional we always call RSU.
RSU contractors are wonderful!! They provide fast accurate estimates and do exactly what they say they'll do WHEN they say they'll do it! I've used them for several jobs and I've had great experiences with different project managers and home improvement professionals. I highly recommend them!!!
This was our second project with RSU. They remodeled our bathroom a couple of years ago and we used them again to do our kitchen and half bath. This was a major renovation where they gutted the the area and installed cabinets, counter tops and flooring. Everyone was great to work with and very professional. We felt fortunate that we had the same project supervisor, David, as we had for the previous remodel. He offered great suggestions during the project and was very easy to work with. Would use them again.
Project workers were consistently courteous, skillful craftsmen, and super customer oriented. All but one vendor performed excellent work and RSU had one poor vendor work re-accomplished. If issues were discovered they were remedied without additional cost. RSU was very flexible in handling change orders and all were discussed for cost and benefit before initiation. Project Supervisor was exceptional in explaining production and changes and was highly skilled, experienced, and knowledgeable. Production Supervise led us in weekly project status meetings, planned vendor visits for materials selection, extremely budget conscious, and made it obvious his goal was to meet our expectations of a quality project.
NO Cons.
Recommend construction site quality reviews of project work prior to each weekly project meeting with customers.
Production Management; Project Supervisor; Site Workers; Quality of Work Performed; Worksite Neatness/Cleanliness; Worker Professionalism/Courtesy; Vendor Selection; Guidance on Material Selection; Value for Investment; Sales Staff; Administrative Personnel; all Excellent.
We had our kitchen remodeled from October - December 2016. Our construction project was supposed to last about 6 weeks (it took 10 weeks.) We made some initial changes to the quoted job that added additional work. The remodel consisted of removing and rearranging cabinets, the stove, microwave, adding new counter tops, adding walls and extending walls, removing a corner pantry and converting a hallway and closet into a new pantry, opening a wall up between the kitchen and living room, adding a hall shelf, adding lighting, repairing our wood floors, and adding columns to the kitchen. Our contractor was pleasant and easy to work with, especially when issues arose. He offered suggestions as we went along and was always willing to try our ideas. Some things did not turn out as well as we had hoped, including: Some of the trim doesn't always match up as well as it could. The hardwood floor repair squeaks now. We also now have one counter top higher than the other one because they did not remove the existing floor underneath. We had some issues with the granite installation, but RSU worked to resolve the issues until we were satisfied.
Rsu Contractors Of Murfreesboro is a US General Contractor based in Murfreesboro, Tennessee. Rsu Contractors Of Murfreesboro is located at 1461 Battleground Dr, Murfreesboro, TN 37129, USA.
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