1 star on average of how many people work here
Today at 11:37am, I went to the AT&T authorized dealer located at 2943-C Church street in Murfreesboro, TN to make a cash payment on my Digital Life account. The employee (Cory ), was unable to pull up the account, even though I gave him my DL bill with the account number on it. I advised him that I come there on a regular basis to make my payments and this is the 2nd time they were unable to assist me. I asked him if he could call someone to assist him with taking my payment and he said, "I could call customer service but I will probably be on hold too long". I advised him that Kyle did the same thing to me on August 8th and further told him that this is unacceptable that he is just sending me out of the store with cash in my hand and I felt like he was basically saying "oh welll". He never did anything extra to try to help me but told me that Cameron would be there in about 20 minutes if I want to come back and maybe he could help me. I advised him that was poor customer service and told him to have a good day (on my way out of the store). There needs to be MUCH BETTER customer service and the employee's should have more training on making customer feel valued. He did not make me feel like a valued customer and I had the same experience with another employee (Kyle), on August 8, 2016. I have to drive to the other side of town to make my payment at the actual AT&T store. If this is supposed to be an authorized dealer, they should be able to take a cash payment without inconvenience to the customer. VERY DISSATISFIED CUSTOMER!!!!
At T Authorized Retailer is a US Electronics Store based in Murfreesboro, Tennessee. At T Authorized Retailer is located at 2943 S Church St c, Murfreesboro, TN 37127, USA.
Please contact with At T Authorized Retailer using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find At T Authorized Retailer opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Electronics Store in Murfreesboro