I had a great experience at sprint the other day. Marteja and Mario were very friendly and resourceful! They were able to help me decrease my bill and get a new phone! Love this store!!
The supervisor Tam with customer care was a total different story she was very rude to me and the lady in the store Sprint took 300.00 from my account for no reason. All I wanted was for it to be returned she was very hateful about the problem and seemed that she did not care about solving it only saying in 3 business days that it would be investigated I was so fustrated with her I told her I was going to quit spring even though I have been with them for 30 yrs approximately. She was rude enough to make me stop using your services and possibly my family's as well. Just feel like it could have been handled better at the supervisor level and her name is Tam with customer care.
I really enjoy the people that work there. I was looking to see if i was out of contract because Sprint customer Service over the phone led me on a wild goose chase about charges on my account. Carol figured out what the issue was and I even got a free tablet and put on a cheaper plan as well. Thank you Carol.
BEST Sprint store in Murfreesboro...do NOT waste your time going to the one on Old Fort Pkwy. THIS is the SPRINT store that you want!!
Desta was the lady that waited on me in the store could not have been any more professional than the way she treated me in trying to help me solve the overcharge that Sprint took from my bank account.
I am very unhappy with Spring customer care
They're always on-point when I'm here. Busy, sure... but fast and friendly. I recently went back because I had purchased a Pixel 2 directly from Google. It took a little investigation and work, but Shelby managed to get everything set up and rocking in no time. Thanks, mate!
Sprint Store is a US Electronics Store based in Murfreesboro, Tennessee. Sprint Store is located at 1970 Medical Center Pkwy j, Murfreesboro, TN 37129, USA.
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